Warranty Policy
Seller warrants that the Goods supplied shall conform to the description stated on the Products and/or Seller’s website.
THE FOREGOING WARRANTY IS SELLER’S SOLE WARRANTY WITH RESPECT TO THESE GOODS. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED. SELLER’S LIABILITY FOR BREACH OF WARRANTY HEREUNDER IS LIMITED SOLELY TO THE REPLACEMENT OF THE DEFECTIVE GOODS, WHICH SHALL BE RETURNED TO SELLER AND TRANSPORTATION CHARGES PREPAID BY BUYER. THE FAILURE TO GIVE NOTICE OF A WARRANTY CLAIM WITHIN THIRTY (30) DAYS FROM DATE OF DELIVERY SHALL CONSTITUTE A WAIVER BY BORROWER OF ALL CLAIMS IN RESPECT TO SUCH GOODS. THE FOREGOING SHALL CONSTITUTE THE SOLE REMEDY OF BUYER AND THE SOLE LIABILITY OF SELLER UNDER THIS WARRANTY. SELLER HEREBY DISCLAIMS ALL INDEMNITIES AND PROVISIONS FOR ASSESSMENT OF ATTORNEY FEES AND EXPENSES.
No claim of any kind, whether as to Goods delivered or for non-delivery of Goods, shall be greater in amount than the purchase price of the Goods in respect of which such claim is made.
Many of our products are covered under a lifetime warranty.
The warranty guidelines are as follows: First, you must register your warranty at http://tsunamicare.com/. Once completed you must submit a claim and mail any defective parts in for replacement.
There is a warranty fee of $5.00 per replacement part unless waived by a customer care representative, at their personal discretion. The warranty fee exists to cover the shipping and handling cost for the replacement parts. This fee may only be paid via check or money order. Cash will not be accepted. If it is within 10 days of the purchase date, when you submit your claim please provide a copy of your sales receipt with your claim and we will gladly waive any warranty fee(s).
If you choose to utilize your warranty, please send defective merchandise to:
S & E Distributor, Inc.
288 Robbins Dr.
Troy, MI 48083
We stand behind our products and believe in providing superior customer service. Please let us know if there is any other way we can assist you with your warranty needs.
*** Please note that using non-Tsunami Certified Parts will void the warranty and any liability that Tsunami Hold for that Product. ***
Paul Camejo –
I want to thank all the staff members at High wave tsunami. I could not find the auto miser for the highway tsunami wax pipe. You guys did not have it in stock for months. I contacted a nice lady by the name of Ashley or Ashi in customer service and she was great I receive the three products and I really appreciate you guys a lot your customer service is excellent. Thank you Paul
Paul Camejo –
I want to thank all the staff members at High wave tsunami. I could not find the auto miser for the highway tsunami wax pipe. You guys did not have it in stock for months. I contacted a nice lady by the name of Ashley or Ashi in customer service and she was great I receive the three products and I really appreciate you guys a lot your customer service is excellent. Thank you Paul