Warranty Policy
Seller warrants that the Goods supplied shall conform to the description stated on the Products and/or Seller’s website.
THE FOREGOING WARRANTY IS SELLER’S SOLE WARRANTY WITH RESPECT TO THESE GOODS. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED. SELLER’S LIABILITY FOR BREACH OF WARRANTY HEREUNDER IS LIMITED SOLELY TO THE REPLACEMENT OF THE DEFECTIVE GOODS, WHICH SHALL BE RETURNED TO SELLER AND TRANSPORTATION CHARGES PREPAID BY BUYER. THE FAILURE TO GIVE NOTICE OF A WARRANTY CLAIM WITHIN THIRTY (30) DAYS FROM DATE OF DELIVERY SHALL CONSTITUTE A WAIVER BY BORROWER OF ALL CLAIMS IN RESPECT TO SUCH GOODS. THE FOREGOING SHALL CONSTITUTE THE SOLE REMEDY OF BUYER AND THE SOLE LIABILITY OF SELLER UNDER THIS WARRANTY. SELLER HEREBY DISCLAIMS ALL INDEMNITIES AND PROVISIONS FOR ASSESSMENT OF ATTORNEY FEES AND EXPENSES.
No claim of any kind, whether as to Goods delivered or for non-delivery of Goods, shall be greater in amount than the purchase price of the Goods in respect of which such claim is made.
Many of our products are covered under a lifetime warranty.
The warranty guidelines are as follows: First, you must register your warranty at http://tsunamicare.com/. Once completed you must submit a claim and mail any defective parts in for replacement.
There is a warranty fee of $5.00 per replacement part unless waived by a customer care representative, at their personal discretion. The warranty fee exists to cover the shipping and handling cost for the replacement parts. This fee may only be paid via check or money order. Cash will not be accepted. If it is within 10 days of the purchase date, when you submit your claim please provide a copy of your sales receipt with your claim and we will gladly waive any warranty fee(s).
If you choose to utilize your warranty, please send defective merchandise to:
S & E Distributor, Inc.
288 Robbins Dr.
Troy, MI 48083
We stand behind our products and believe in providing superior customer service. Please let us know if there is any other way we can assist you with your warranty needs.
*** Please note that using non-Tsunami Certified Parts will void the warranty and any liability that Tsunami Hold for that Product. ***
Rob –
i love this kit tank is big enough to hold two or three days worth of constant vaping, the battery looks very elegant im just hooked to this kit thank you tsunami
Rob –
i love this kit tank is big enough to hold two or three days worth of constant vaping, the battery looks very elegant im just hooked to this kit thank you tsunami
John –
I like the battery has a 3 led light button shows you when its halfway dead and almost dead only thing is the button dosent stick out so dont drop it on a hill cause it will just keep on rolling but over all its sleek and cool looking, big tank last me all day and some only thing is… tsunami dosent sell the tank… yet?
John –
I like the battery has a 3 led light button shows you when its halfway dead and almost dead only thing is the button dosent stick out so dont drop it on a hill cause it will just keep on rolling but over all its sleek and cool looking, big tank last me all day and some only thing is… tsunami dosent sell the tank… yet?
Rome –
This e-cig/hookah pen is great! I bought it for about 10 bucks cheaper at a local smoke shop. Holds a lot of liquid which will probably last me 1-2 weeks of 30-40 puffs per day. I love the led button that changes color depending on battery power (white, blue or red). You can also turn the battery on/off by clicking the button 5x in a row. No complaints here! So far so good. Definitely worth the buy.
Rome –
This e-cig/hookah pen is great! I bought it for about 10 bucks cheaper at a local smoke shop. Holds a lot of liquid which will probably last me 1-2 weeks of 30-40 puffs per day. I love the led button that changes color depending on battery power (white, blue or red). You can also turn the battery on/off by clicking the button 5x in a row. No complaints here! So far so good. Definitely worth the buy.
miguel –
love it one pack a day for the last twenty years or so. ive had one morning cig and then started this. its 502 pm. had no cravings for a "real " cig.
miguel –
love it one pack a day for the last twenty years or so. ive had one morning cig and then started this. its 502 pm. had no cravings for a "real " cig.
Jon –
I discovered this today at my local smoke shop. This tank ecig is by far the closest thing to a real cig I have ever found. Every thing about it is great not to mention that I will be saving a fortune on not having to buy all those disposable cartridges I used to use. I love this thing
Jon –
I discovered this today at my local smoke shop. This tank ecig is by far the closest thing to a real cig I have ever found. Every thing about it is great not to mention that I will be saving a fortune on not having to buy all those disposable cartridges I used to use. I love this thing
Mike –
I’ve been smoking for 40 years and this e-cig (Tsunami) actually tastes better than a real cigarette. No more coughing after about 3 weeks of use. One 5ML bottle of e-liquid lasts me about 5 days. I used to smoke 2 packs of cigarettes per day so the one bottle of e-liquid is equal to roughly 1 carton of cigarettes. I tried the disposal e-cig, Blu, which is advertised a lot on TV, and there is no comparison in taste to the Tsunami. I hit the Blu 3 times and threw it out of my car window, that’s how bad it was. On a scale of 1 to 10 for the Tsunami, I’d give it a 10. I haven’t had a craving for a "real" cigarette since I started the Tsunami, which has been over 2 months ago. I recommend buying the Tsunami brand e-liquid, 12mg (which is the nicotine strength), tobacco flavor, in the 5ML size bottle, for starters.
Mike –
I’ve been smoking for 40 years and this e-cig (Tsunami) actually tastes better than a real cigarette. No more coughing after about 3 weeks of use. One 5ML bottle of e-liquid lasts me about 5 days. I used to smoke 2 packs of cigarettes per day so the one bottle of e-liquid is equal to roughly 1 carton of cigarettes. I tried the disposal e-cig, Blu, which is advertised a lot on TV, and there is no comparison in taste to the Tsunami. I hit the Blu 3 times and threw it out of my car window, that’s how bad it was. On a scale of 1 to 10 for the Tsunami, I’d give it a 10. I haven’t had a craving for a "real" cigarette since I started the Tsunami, which has been over 2 months ago. I recommend buying the Tsunami brand e-liquid, 12mg (which is the nicotine strength), tobacco flavor, in the 5ML size bottle, for starters.
Don –
I bought this from the website around 1 month ago and have not regretted it at all. I never smoked cigarettes, so I can’t talk with any experience from that. But as a hookah, cigar, and pipe fan this piece is a wonder addition to the selection. I never smoke inside, so this thing is perfect for that. Long battery life and the e liquid lasts forever in this thing. Only complaint is there is occasionally a small seepage of eliquid that can pass into the mouthpiece, causing a distaste. Other than that, no complaints. Would buy again.
Don –
I bought this from the website around 1 month ago and have not regretted it at all. I never smoked cigarettes, so I can’t talk with any experience from that. But as a hookah, cigar, and pipe fan this piece is a wonder addition to the selection. I never smoke inside, so this thing is perfect for that. Long battery life and the e liquid lasts forever in this thing. Only complaint is there is occasionally a small seepage of eliquid that can pass into the mouthpiece, causing a distaste. Other than that, no complaints. Would buy again.
Noelle –
I got my Tsunami 6 weeks ago and I love it! I’m so glad the girl at the smoke store recommended it to me. It was my 1st time trying ecigs & I’ve smoked tobacco off & on for 15 years. I’m SO happy that I don’t have to smoke nasty, stinky cigarettes anymore. I feel healthier, my teeth are whiter, skin looks better & I don’t smell like smoke. I’ve tried other e-liquid since & the taste does not compare with the wonderful flavors of Tsunami. I did have a minor problem with my battery/charger, but got it taken care of & I’m VERY happy with your amazing product. Thankyou:)
Noelle –
I got my Tsunami 6 weeks ago and I love it! I’m so glad the girl at the smoke store recommended it to me. It was my 1st time trying ecigs & I’ve smoked tobacco off & on for 15 years. I’m SO happy that I don’t have to smoke nasty, stinky cigarettes anymore. I feel healthier, my teeth are whiter, skin looks better & I don’t smell like smoke. I’ve tried other e-liquid since & the taste does not compare with the wonderful flavors of Tsunami. I did have a minor problem with my battery/charger, but got it taken care of & I’m VERY happy with your amazing product. Thankyou:)
cheryl –
I was a 40 year smoker and after yet another nasty bout with bronchitis I decided to give e cigarettes a try. I really didn’t want to quit, I had tried many times before & failed. with the g-class tsunami I am proud to say I have not smoked a regular cigarette in 7 days!!! that may not seem like a long time but the longest I was able to go without one in the past was 2 days. For those of you out there that know you should quit cigarettes but really don’t want to…. give the g-class tsunami a try. It’s about the same cost to get set up with a kit as a carton of cigarettes and I think you will be surprised by how close it is to the taste & feel of a real smoke It’s worth a shot for your health, the way you smell not to mention giving the government all that money in taxes lol lol
cheryl –
I was a 40 year smoker and after yet another nasty bout with bronchitis I decided to give e cigarettes a try. I really didn’t want to quit, I had tried many times before & failed. with the g-class tsunami I am proud to say I have not smoked a regular cigarette in 7 days!!! that may not seem like a long time but the longest I was able to go without one in the past was 2 days. For those of you out there that know you should quit cigarettes but really don’t want to…. give the g-class tsunami a try. It’s about the same cost to get set up with a kit as a carton of cigarettes and I think you will be surprised by how close it is to the taste & feel of a real smoke It’s worth a shot for your health, the way you smell not to mention giving the government all that money in taxes lol lol
Chris Masz, Ga. –
My best friend bought me the G-class as a gift for Christmas. I was hesitant at first because I liked to smoke cigerattes. It has been almost 2 weeks and it has cut my usual 1-2 packs a day to only having 1-2 cigarettes a day!
This is an awesome product and made me quit smoking regular cigs to almost nothing!
Chris Masz, Ga. –
My best friend bought me the G-class as a gift for Christmas. I was hesitant at first because I liked to smoke cigerattes. It has been almost 2 weeks and it has cut my usual 1-2 packs a day to only having 1-2 cigarettes a day!
This is an awesome product and made me quit smoking regular cigs to almost nothing!
Ashley Carvajal –
I love the g-glass e cigg… It is the bomb.. I wanted to stop smoking for like ever but could not put the cigs down so I waited till I got this ecig and I love it.. I’ll never go back to cigs again….
Ashley Carvajal –
I love the g-glass e cigg… It is the bomb.. I wanted to stop smoking for like ever but could not put the cigs down so I waited till I got this ecig and I love it.. I’ll never go back to cigs again….
Joe –
Quit smoking weed, and bought a tsunami to satisfy smoking urges. Holy crap its a good smoke. The battery is solid, but my original charger came defective…luckily the guy I bought it from was as accommodating as they come! I definitely recommend to anyone interested…there is a world of vapor juices out there.
Joe –
Quit smoking weed, and bought a tsunami to satisfy smoking urges. Holy crap its a good smoke. The battery is solid, but my original charger came defective…luckily the guy I bought it from was as accommodating as they come! I definitely recommend to anyone interested…there is a world of vapor juices out there.
Yosef –
Had mine for 2 days now and holy man it rocks! A few of my coworkers had them and I totally had to get one myself. It amazing and takes the edge off!
Yosef –
Had mine for 2 days now and holy man it rocks! A few of my coworkers had them and I totally had to get one myself. It amazing and takes the edge off!
shelby –
I’m on day two of no cigarettes and I woke up feeling better than ever thanks to tsunami products! I got the black g-class rechargable and the smooth finish is super elegant looking. I have been Using the vanilla in 18 mg and its fantastic! Great product, great juices, great warranty! in love!
shelby –
I’m on day two of no cigarettes and I woke up feeling better than ever thanks to tsunami products! I got the black g-class rechargable and the smooth finish is super elegant looking. I have been Using the vanilla in 18 mg and its fantastic! Great product, great juices, great warranty! in love!
Lori –
I smoked cigs for 35 years. After a fight with breast cancer and the constant harping about quitting from all 3 of my doctors I purchased the G-Class tsunami to give it a try. My first week I smoked up to 3 cigs a day to finish up the pack I bought just before my G-Class tsunami arrived. After I finished that pack I never bought another pack of cigs and have now been 4 1/2 weeks without a cig. The G-Class tsunami has been a god send and all of my doctors are happy (as am I) that I have quit smoking cigs. By not smoking cigs I have noticed my cigs cough is gone, I feel better and more energetic and my car smells better. I would recommend this to anyone – give it a try – you’ll be glad you did.
Lori –
I smoked cigs for 35 years. After a fight with breast cancer and the constant harping about quitting from all 3 of my doctors I purchased the G-Class tsunami to give it a try. My first week I smoked up to 3 cigs a day to finish up the pack I bought just before my G-Class tsunami arrived. After I finished that pack I never bought another pack of cigs and have now been 4 1/2 weeks without a cig. The G-Class tsunami has been a god send and all of my doctors are happy (as am I) that I have quit smoking cigs. By not smoking cigs I have noticed my cigs cough is gone, I feel better and more energetic and my car smells better. I would recommend this to anyone – give it a try – you’ll be glad you did.
Bethany Taylor –
I’ve given up my 35 year, die hard addiction to smoking very easily using vapor. I’ve been tobacco free for 6 months with no temptation or weight gain. I’ve tried several brands of vape pens and by far, the tsunami g-class is my favorite. Very high quality! If you are new to vaping, be sure to order extra tanks as they are only designed to last a couple of weeks and can develop a burnt taste. I use a fresh tank every week. Still WAY cheaper than cigarettes and I feel great! My skin and teeth even look better!
Bethany Taylor –
I’ve given up my 35 year, die hard addiction to smoking very easily using vapor. I’ve been tobacco free for 6 months with no temptation or weight gain. I’ve tried several brands of vape pens and by far, the tsunami g-class is my favorite. Very high quality! If you are new to vaping, be sure to order extra tanks as they are only designed to last a couple of weeks and can develop a burnt taste. I use a fresh tank every week. Still WAY cheaper than cigarettes and I feel great! My skin and teeth even look better!
Chris –
This Is The First Quit Smoking Device that Has So Far Worked For Me! I WOULD DEFINITELY RECOMMEND IT TO EVERYONE!
Chris –
This Is The First Quit Smoking Device that Has So Far Worked For Me! I WOULD DEFINITELY RECOMMEND IT TO EVERYONE!
bill on 2/15/2015 –
great product I smoked for 42 years since using tsunami I haven’t smoked a cigarette in 9 months ;if you want to quit cigarettes try tsunami it works great.
bill on 2/15/2015 –
great product I smoked for 42 years since using tsunami I haven’t smoked a cigarette in 9 months ;if you want to quit cigarettes try tsunami it works great.
High on Life –
It sucks clicking the button every time after charging it gets confusing but other then that it’s cool by the way the mocha Flavor tsunami juice is good and if you smoke weed before hitting the pen it increases you buzz a bit lol
High on Life –
It sucks clicking the button every time after charging it gets confusing but other then that it’s cool by the way the mocha Flavor tsunami juice is good and if you smoke weed before hitting the pen it increases you buzz a bit lol
Kevo –
Better than most ecigs by far. Don’t ruin oil down to nothing and you won’t develop the burnt taste on the tank. Worked good for thc oil also. Quit cigs with it. Much better tasting too.
Kevo –
Better than most ecigs by far. Don’t ruin oil down to nothing and you won’t develop the burnt taste on the tank. Worked good for thc oil also. Quit cigs with it. Much better tasting too.
Jeremy Laber –
Just got mine yesterday and love it
Jeremy Laber –
Just got mine yesterday and love it
Joey –
I bought my g class kit about a week ago and I love it but I will be buying a different type of clearomizer a bottom coil that I can actually clean and save money replacing but overall a great product
Joey –
I bought my g class kit about a week ago and I love it but I will be buying a different type of clearomizer a bottom coil that I can actually clean and save money replacing but overall a great product
Harvey –
It the best thing out there if you want to Quit Smoking,,,I have had mine for going on 2wks now,,and have not had a cig yet,,after smoking for 35yrs,,,I just want to know when should I changed the tank,,or how will I know when too??
Harvey –
It the best thing out there if you want to Quit Smoking,,,I have had mine for going on 2wks now,,and have not had a cig yet,,after smoking for 35yrs,,,I just want to know when should I changed the tank,,or how will I know when too??
brenda addy –
I have tried several different brands and absolutely love the G-Class pen. I am not into the large box style, these fit nicely in my shirt pocket and long lasting!
brenda addy –
I have tried several different brands and absolutely love the G-Class pen. I am not into the large box style, these fit nicely in my shirt pocket and long lasting!
Amanda Stokes –
I bought my kit at a flea market brand new!! I love the set up, and I have not always been a fan of ecigs. This changed my mind and I’m in love!!!
Amanda Stokes –
I bought my kit at a flea market brand new!! I love the set up, and I have not always been a fan of ecigs. This changed my mind and I’m in love!!!
Krystaline Mccune –
Love this thing, I lost my othe one and I’m buying a new today!
Krystaline Mccune –
Love this thing, I lost my othe one and I’m buying a new today!