- Additional information
- Reviews (0)
- Questions & Answers (12)
Tsunami 400 mAH Slim Battery Variable Voltage Rotate
*For use with Oil
High-Quality Lithium Chargeable Battery
Press button 2 times press to pre-heat 10 Second draw time
Simple to use variable voltage to satisfy all customers’ needs
Variable voltage works by rotating dial technology
Adjustable from 3.3V to 4.8 V
〉 USB Charger
〉 400 Variable Voltage mAH Rechargeable Battery
〉 Lifetime Warranty
1.60 x 0.60 x 7
|Dimensions||1.6 × .6 × 7 in|
7 Color, Black, Blue, Lime, Pink, Purple, Rasta, Red, Silver, Sky Blue, White, Yellow
Questions and answers from our customers
Q I have two of these and they get sticky on the inside where the cart screws in; how do I stop thi... answer nowAsked by August 22, 2021 7:27 pmonA
Generally, leakage from cartridges is caused by the settings being to high. The liquid becomes to viscous and leaks out of the cartridge. My favorite cleaner for anything involving wax or oil is Lemon Essential oil. A drop on a q-tip will remove the residue quickly. Try lowering the settings on the pen as well. All cartridges are different, but generally 3.5v is the highest temp for oil carts. Certain brands are also more prone to leakage, but I can almost always resolve the issue myself with a lower temp/voltage.
Q I'm not clear about the pre-heating function. Are there any indicator lights that go on when it's... answer nowAsked by August 18, 2021 2:53 pmonA You press the circular button three times and it should pop up with an orange light which lets you know it’s preheating and you’ll know when its ready because the metal from the cartridge gets hot as crap. Love it though the preheat setting makes it much better to vape from.
Q I'm not clear about the pre-heating function. Are there any indicator lights that go on when it's... answer nowAsked by August 18, 2021 2:52 pmonA
Thank you for a great question!
When you use the preheating function the battery will let you know it is preheating by cycling through the colored lights. The 400 battery goes through several heating cycles that last about 15sec each, and its up to personal preference when you decide to stop the preheating process (with another click of the button) and take your hit.
As far as the second question; no, our batteries do not have an auto-off feature. Because they aren't discharging any power when the button isn't being pressed, keeping the battery on won't drain it any faster or slower than if it was off. To turn the battery on and off, pressing the button 5 times within 2 seconds will either turn it on or off.
Please let us know if you have any further questions!
Q I'm not clear about the pre-heating function. Are there any indicator lights that go on when it's... answer nowAsked by August 18, 2021 12:56 pmonA
The preheating function on the 400VV Rotate is activated with 3 clicks in 2 seconds. All of our other products are two clicks, so I apologize if that was mentioned previously.
While preheating, the light behind the button should illuminate and change colors through out preheating. This pen preheats longer than all of our others and will continue until the button is pressed again. This makes it perfect for wax tanks so you can use the preheat and go right into the hit.
5 clicks in 2 seconds will turn the device off completely. This function is great for your pocket or bags. However, the battery wont activate or draw power unless the button is pressed. Leaving the pen on but not in use will not drain the battery.
Q how long does it take to preheat? when i press it twice i’m not really sure when i should hit it.... answer nowAsked by July 24, 2021 9:20 pmonA
The preheating process takes about 15sec. After that it should be ready!
Q After I’ve given the battery a full charge, with the light turning green when I pressed the butto... answer nowAsked by March 30, 2021 11:56 amonA
I am sorry to hear about your issues with the device. An orange light typically means that it has a low battery. So to me it sounds as if it might be defective. Unfortunately this is not uncommon with the smaller devices. But we warranty our items for exactly this reason. Go and visit togoutlet.com and file a warranty claim for replacement. We can help you out!
Q Do you have to hold the button down while you hit it or just press it? answer nowAsked by March 25, 2021 6:35 pmonA
Yes! That activates the power.
Q Why wont my pen produce vapor. Just bought it and it stopped working tried to charge it and it re... answer nowAsked by January 7, 2021 8:47 amonA
It sounds to me like your battery is defective. This can happen sometimes. We as the manufacturer offer the ability to file a warranty claim. Visit TOGoutlet.com and click on support/Warranty. Our warranty team is usually back in contact within 1-2 business days
Q What does the voltate regulator do? Increase and decrease the amount of product ingested? What co... answer nowAsked by October 20, 2020 12:02 pmonA
The voltage regualtor controls the amount of power moving from the battery to the cartridge. The higher the amount of power the larger amount of product will be moved through the cartridge. How long the battery lasts really depends on how heavy of a smoker you are and how frequently you are using the device. It can take up to 3 hours to charge depending on the outlet your using.
Q How long does it charge for the 400vv and the 350 vv answer nowAsked by July 21, 2020 11:34 amonA
Both the 350mAH and the 400mAH Rotate should only take a few hours to charge at most.
Q If I lost the charger can I buy just the charger piece? answer nowAsked by December 30, 2019 10:36 pmonAnswered by the admin Our Tsunami 1000x USB Chargers work with all of our Slim Battery Vaporizers. You can view the USB charger here: https://togoutlet.com/product/1000x-4-2v-usb-charger/ We also sell the Wall Adapters separately: https://togoutlet.com/product/1000x-240v-wall-adapter/ Thank you!