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We are confident that you are going to love your purchase. Because we want our customers to be confident with their purchases as well, each one made through TsunamiPremiumVapor.com is backed by our 30 Day Return Policy. In the event that you are not 100% satisfied, simply call our Customer Care department at 877-831-2917 or e-mail them at [email protected], to arrange for a credit, less shipping and handling. (Our Customer Care department operates during our normal business hours: Monday – Friday from 9:00AM – 5:00PM EST. Please allow us 2-3 business days to process your request.)
Once a refund has been issued, you will receive an e-mail notification advising you of that action. The refund will typically clear to your account within 2-3 business days.
Credit card refunds can only be issued to the card in which the charge originated from. If that is not possible, a check will be sent to the billing address provided at the time the order was placed.